Dear valued friends, customers, and snorkeling enthusiasts,
We would like to take this opportunity to express our deepest apologies for the recent incident that occurred at our beloved snorkeling site, where our Pirates Treasure hunt was sabotaged. We are deeply saddened to inform you that our mooring was maliciously moved without permission by certain individuals, causing significant disruptions to our scheduled tours on the day of the P&O Pacific Adventure ship’s arrival. 04/06/2023
The culprits behind this act of sabotage were the companies Clear Canoes and Nemo Glass Bottom Boat. It has come to our attention that their actions were motivated by spite and jealousy, fueled by the fact that our snorkeling space is superior to theirs. However, we firmly believe in rising above pettiness and playing the bigger game. We are currently in the process of resolving this unfortunate situation and will not let this setback deter us from providing you with an exceptional snorkeling experience.
We want to assure you that we are fully committed to rectifying the situation and rebuilding bigger and better than before. Our team is actively searching for a new location that will offer an even more breathtaking and captivating snorkeling experience. We understand that this incident has caused delays and inconveniences, and we deeply regret any disappointment it may have caused.
To all our loyal customers and supporters, we extend our heartfelt gratitude for your unwavering support and understanding during this challenging time. Your trust and faith in us mean the world, and we promise to come back stronger, with enhanced facilities and services that will exceed your expectations.
We value your feedback and encourage you to reach out to us with any concerns or suggestions. Your voices matter to us, and we will listen attentively to ensure that we continue to provide the best possible snorkeling experience for you, our cherished customers.
Once again, we sincerely apologize for the disruptions caused by the actions of Clear Canoes and Nemo Glass Bottom Boat, a conflict of interest as the owner is the countries rep for Carnival Australia. We frankly think this is appalling behavior. We remain committed to providing you with an unforgettable snorkeling adventure, and we look forward to welcoming you to our new location soon.
Thank you for your understanding, support, and continued patronage.
Watersports Port Vila
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